01234 712592

Lime Street, Olney, Buckinghamshire, MK46 5BA

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Soul Garages Ltd. Privacy Policy - Customers


What information do we collect about you?

We collect information about you when you book your car in for repair or service. We collect your full name and address and your email and telephone contact details.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email, write or telephone you to remind you when your next service or MOT is due and on occasion about other products and services we think may be of interest to you.

We only share information with a third party if we use them for subcontract work we cannot undertake such as bodyshop repair work, breakdown recovery, specialist franchise work or your insurance company who may request proof of identity

We will not share your information for marketing purposes with any other company.


We may wish to send you information about products and services of ours which may interest you.  If you have consented to receive marketing you may opt out at a later date.  You have a right at any time to stop us from contacting you for marketing purposes.  If you no longer wish to be contacted for marketing purposes please let us know.

Access to your information and correction

You have a right to request a copy of the information that we hold about you.  If you would like copy of some or all of your personal information please email us or write to us at the address below.  We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date.  You may ask us to correct or remove information you think is inaccurate.

How long will we keep your information?

We will keep records of your personal information and vehicle history for a maximum period of 20 years.  We keep the data for this length of time, even though the Statute of Limitation for making compensation claims is normally 6 years, this was not the case for PPI claims which were allowed to go back indefinitely.

Changes to our Privacy Policy

We keep our Privacy Policy under regular review.  This Privacy Policy was last updated on 1/05/2018.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  This information is used to track visitor use on the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org 

You can tell your browser not to accept cookies and the above websites will tell you how to remove cookies from your browser.  However, in a few cases some of our website features may not function as a result.

How to contact us

Please contact us if you have any questions about our Privacy Policy or information we hold about you by email at service@souls.co.uk or write to us at Soul Garages Ltd, Lime Street, Olney, MK46 5BA.