If you’ve noticed more electric vehicles (EVs) quietly gliding through the streets of Olney, you’re not alone. According to recent industry figures, used EV sales in the UK have surged by over 58% in the first quarter of this year – the strongest growth on record. As more drivers make the switch to electric, there’s a growing need for trusted local garages that are fully equipped to support this transition, particularly as more used EVs come out of warranty and into the hands of everyday motorists.
At Soul Garages, we’ve always taken pride in supporting our community, and while petrol and diesel vehicles still make up a large part of our daily work, we’ve been quietly preparing for the future. Recognising that EVs and hybrids are here to stay, our technicians have been undergoing extensive training in line with IMI Level 2 and Level 3 qualifications in the Service and Maintenance of Electric and Hybrid Vehicles. This ensures we can safely and competently care for both pure electric and hybrid engines, right here in Olney.
Servicing EVs isn’t just about plugging them in. These vehicles come with high-voltage systems and unique safety considerations that require specialist tools, proper PPE, and certified expertise. Our team works with manufacturer-recommended equipment and strict safety protocols to make sure both vehicle and technician are protected – especially when working on live systems.
While EVs offer many benefits – from lower emissions to reduced fuel costs – they still need routine servicing and care. Brakes, tyres, suspension, air conditioning, and software updates all remain essential to keep these vehicles running efficiently and safely. That’s where trusted local expertise makes all the difference.
As the EV market grows, so does the importance of having a garage you can rely on – and we’re proud to say Soul Garages is now the only garage in Olney to be accredited by The Motor Ombudsman (TMO). This nationally recognised achievement isn’t handed out lightly. It follows a rigorous review of our working practices, staff training, complaint-handling procedures, and customer service standards.
Being a TMO-accredited garage means we voluntarily follow the Chartered Trading Standards Institute-approved Codes of Practice, which demand fairness, transparency, and competence in every aspect of our work. From clear pricing and agreed timelines to trustworthy communication and a simple resolution process if anything goes wrong, this accreditation is an assurance of quality and integrity for our customers.
Of course, we know that great service is about more than ticking boxes. That’s why we’ve also introduced a dedicated 8-step customer journey, overseen by a full-time Customer Experience Manager. From booking to follow-up, every part of your visit is designed to be smooth, professional, and tailored to your needs – whether you drive a classic petrol runaround or the latest electric SUV.
