Servicing FAQs

Servicing FAQs2025-11-07T15:21:09+00:00

Frequently Asked Questions About Servicing

Follow our top tips for keeping your vehicle well maintained and regularly serviced for optimum safety and performance

What servicing options do you have?2024-02-15T15:20:07+00:00

We offer three packages, starting from £125.00. Annual service from £225.00. Premium service from £345.00, all inclusive of VAT.

Please view our servicing page for full details.

Can I book a service and MOT?2024-03-11T12:23:20+00:00

Yes, absolutely. It is important to understand that they are two separate activities in our workshop. An MOT will check the roadworthiness of your vehicle based on strict DVSA guidelines. We do not remove wheels, we do not road test (unless 4×4) and we are not allowed to remove any engine covers. On a service, depending on which one you ask us to complete we will replace engine oil, remove the wheels, check your brakes, and give you advice on tyre wear and condition.

Why is there an environment fee on my invoice?2024-03-11T12:23:42+00:00

We must abide by local laws and regulations and prove to Buckinghamshire council that the collection, movement, and disposal of spent oils and fluids occurs.

Casually disposing of these oils and fluids is unlawful, and we would not want to be part of anything that brings harm to Olney and surrounding areas. The Health & Safety Executive even have a regulation regarding the storage, control, exposure and disposal of car engine oil and fluids.

We only buy our fluids from reputable suppliers, with full traceability in place for your peace of mind and reassurance on quality.

We only use approved agencies to remove oil and fluids from our premises and we are subject to audit at anytime as a professional operator in the industry.

The COSSHH regulations we follow are – COSHH essentials for service and retail SR19 (hse.gov.uk)

There is a fee we pay to comply with legislation and of course avoid harm to our planet, and we pass a percentage of this fee onto our Customers each time the vehicle is serviced or repaired.

Why do I need to replace my vehicle timing belt?2024-03-04T17:08:04+00:00

Replacing the engine timing belt when due is crucial for preventing catastrophic engine failure. Over time, belts wear, leading to potential breakage. If the timing belt fails, engine components can collide, causing severe damage. Timely replacement ensures reliable engine performance, preventing costly repairs and ensuring the vehicle’s longevity and safety.

The replacement cycle for a car engine timing belt varies by manufacturer and model, typically ranging from 60,000 to 100,000 miles, or every 5 years. However, it’s essential to consult the vehicle’s owner’s manual or the manufacturer’s recommendations, as specific intervals may vary. Regular inspections and adherence to maintenance schedules are crucial for preventing potential issues.

Typically we would advise the replacement of the water pump at the same time, this will prevent a more costly repair at a later stage and you will only pay for the water pump and gaskets, plus any antifreeze coolant used.

Why do you do a Vehicle Health Check?2024-03-04T17:10:09+00:00

As part of our Duty of Care to you, and to provide a visual condition report for you to take away and keep. It should serve as a reminder of all the good and serviceable items on your vehicle, plus help focus any areas that may need attention, based on a legal requirement or to prevent a more costly repair in the future.

We do not charge to perform the health check; we see it a service to provide to our loyal Customers.

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